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Board of Director Nominees
Isaiah “Ike” Johnson was born in New Hebron, Mississippi. He joined the United States Marine Corps in 1972. During his 27 years of active duty, his positions included Infantry Training Instructor at Marine Corps Base Camp Lejeune, Drill Instructor at Marine Corps Base Parris Island, and Assistant Marine Officer Instructor at the University of Missouri in Columbia. Ike earned the ranks of Private to Gunnery Sergeant, Warrant Officer (W1 and W2), and then on to Limited Duty Officer (LDO). He retired as an LDO Major in 1999 while serving as the Commanding Officer of Marine Corps Food Service School aboard Fort Lee in Virginia.
After retiring, Ike served as a Senior Marine Officer Instructor (MCROTC) for Leon County Schools in Tallahassee, Florida until 2001. He then began a five year career with Sodexho as Vice President of Operations, Military Food Service East Coast Operations, where he managed 32 Marine Corps mess halls.
He is married to Annette Walker Johnson of Havana, Florida and they have two children. While being a dedicated family man and serving in the Marine Corps, Ike was able to obtain two Bachelors of Art Degrees (Psychology and Criminal Justice) and a Master of Science Degree in Human Resource Management.
Ike Johnson is passionate about the organizations he serves. In 2004, he was appointed to Marine FCU’s Supervisory Committee and served as Chairman of this committee from 2007-2017. In 2006, Ike was appointed to serve on the Credit Union’s Board of Directors and has been an active Board volunteer ever since. He also devotes his time to J.T. Kerr Memorial Missionary Baptist Church, the Montford Point Marine Association and since 2010, he has served as President/CEO of Magnanimous Community Mentoring … an organization mentoring youth and their families.
“Marine Federal Credit Union is truly a great financial service organization.”
Ike is a dedicated volunteer.
Ken Reddic is a retired North Carolina public school educator who has served the children and citizens of Onslow County for over 50 years. After teaching in a private school in Onslow County for four years (1970-1974), Ken worked as a teacher and coach in the public schools for eight years, followed by 22 years as a school administrator in three different schools. After retiring in 2004, Ken continued working in education for two years at the state level, followed by nine more years as a curriculum and instructional director at the district level until 2015.
Since 2016, Ken has served on the Marine Federal Credit Union Board of Directors and has gained considerable knowledge and experience in its operations and its importance to our community. He has been impressed by the level of professionalism and expertise demonstrated by the leadership and employees, especially during regional and world events (hurricanes and COVID-19). It has truly been an honor working with fellow Board Members, the Executive Staff and all the employees that make up the Marine Federal Credit Union family.
Ken is a native of Wilson County, North Carolina and has been married for 50 years to Eve F. Reddic. They have two daughters, Erin and Elisabeth, and four grandchildren. Ken is a member of the Jacksonville Civitan Club for almost fifty years, a member of St. Anne’s Episcopal Church for fifty years and a member of the Onslow County Board of Education since 2018. He enjoys playing golf with his friends at Jacksonville Country Club, but especially loves caddying for his fourteen-year-old grandson, Owen.
Introducing Our New Glia Service: Enhancing Member Experience
We are thrilled to announce the launch of our latest service: Glia!
Designed with you in mind, Glia aims to revolutionize your experience with Marine Federal Credit Union by providing seamless support and enhanced communication channels.
So, what exactly is Glia?
Glia is a cutting-edge platform that offers real-time assistance and guidance to our members. Whether you have questions about our services, need technical support, or simply want to connect with us, Glia is here to help. Through live chat, video calls, and co-browsing capabilities, you can now interact with our support team in a more personalized and efficient manner.
Key features of Glia include:
Live Chat: Instantly connect with our support representatives for quick answers to your queries.
Video Calls: Enjoy face-to-face conversations with our experts, allowing for more personalized assistance.
Co-Browsing: Let us guide you through our website or platform in real-time, ensuring a smooth user experience.
Document Sharing: Easily exchange documents and files during your support sessions for streamlined communication.
Mobile Accessibility: Access Glia from your smartphone or tablet, providing flexibility and convenience wherever you are.
We believe that Glia will greatly enhance your interaction with us and elevate the level of service we provide. Our team is dedicated to ensuring that you have a seamless and enjoyable experience whenever you reach out to us.
To experience the benefits of Glia firsthand, simply visit our website and look for the Glia widget in the corner of your screen. Our support team will be available to assist you during our regular business hours.
Thank you for being a valued member of Marine Federal Credit Union.
We look forward to serving you better with Glia!
Beware of Text Scams
We’re heading into the season when scammers are becoming more aggressive, and you may see some unusual text messages that you weren't expecting.
According to the Federal Trade Commission, text scams try to get you to act NOW. Whether it’s the thrill of getting a free item or the panic about a large unauthorized charge, scammers know that these texts are hard to ignore. The most-reported text scam looks like a fraud alert from your bank, but it’s fake. It might say there’s suspicious activity on your account and tell you to call a number. Or to reply “yes or no” to confirm a big purchase (that you didn’t really make).
If you do receive one, don’t click on the link, reply, or call the number. Instead, contact the company using the phone number or the web site you know is valid. A reputable business will never take exception to being questioned about a possible scam.
If you’ve confirmed the fraudulent text, forward it to 7726 (SPAM). This helps your wireless provider block these types of texts.
Trust your initial instinct when you receive a text from a company or bank that you weren’t expecting. Be aware and always question something, even if it looks authentic.
Wills Day: July 16, 2024
Many of us lead busy and hectic lives. We forget, do not have time, or completely avoid creating a will. In the event that you become disabled or pass away, having a power of attorney and will are essential to help your beneficiaries avoid legal and financial hassles in your absence.
On a later announced date, Marine FCU will sponsor a Wills Day, exclusively for our members. We'll provide access to a trusted attorney at law, Frank Drake, who will conduct one-on-one sessions to prepare your will and answer all of your questions.
- You'll receive two 30-minute sessions which will be held at our Corporate Headquarters, 4180 Western Boulevard in Jacksonville, North Carolina.
- At the second follow-up appointment, you will meet with Mr. Drake again to sign all required documents.
- Couples: Only one member needs to appear at the initial session, and both must appear at the second session
Schedule and Fees
Premium Will Package
Single Person: $475
Couples (spouses or partners): $695
Includes:
- Basic Will(s), including a testamentary Trust for minor dependents, if needed
- Financial/Healthcare durable Power of Attorney
- Living Will(s)
Basic Will Package
Single Person: $375
Couples (Spouses or partners): $550
Includes:
- Basic will(s), including a testamentary Trust for minor dependents if needed
Basic Power of Attorney Package
Single Person: $125
Couples (Spouses or companions): $200
Includes:
- Health care
$25 for one Living Will for one person if purchased separately
*All fees are due in full at the close of the first meeting. Law firm reserves the right to deny representation. Other restrictions and limitations may apply.
Space is limited! To get on the list, submit your contact information below. A Marine FCU representative will contact you within 48 business hours to schedule your one-on-one session.
Vishing Scams and Stealing Online Log In Credentials
We've received a few reports of a vishing scam and wanted to provide these reminders to you.
What is a Vishing Scam?
Vishing is the criminal act of contacting you by phone, spoofing the phone number to make it look like a business you trust, and impersonating that business to steal your personal or financial information.
Marine FCU will never call you and request any personal financial information. We will not ask you for things like:
- Your debit or credit card number, CVV number, or expiration date
- Your online banking user login or password
- Your social security number
- Your credit union account number
How do you protect yourself?
If you receive a call and it doesn't seem right, trust your gut instinct. Don’t hesitate to hang up and contact us directly to verify.
If you received this type of fraudulent call and provided your personal or financial information, contact us immediately.
Our branch locations, hours of operation, and telephones numbers are listed here. Please always use them as your source to contact us.
Marine FCU Receives Mack McKinney Award
Marine Federal Credit Union was one of the recipients of a Sgt. Maj. C. A. “Mack” McKinney Award during the annual ceremony hosted by The Down East Chapter of the Non-Commissioned Officers Association of America (NCOA). Chairman of the Board Marty Goldman and President/CEO Jeff Clark represented the credit union at the March 1 ceremony.
The award was established in honor of Marine Corps Sgt. Maj. Mack McKinney, who created governmental initiatives directly related to compensation and benefits for active duty, reservists, National Guard, and retired military personnel, after his retirement from active duty in 1971.
According to NCOA’s guidelines, the award is presented to military members who have demonstrated professionalism, dedication, and service to our Country and its military over a sustained period of time. It is also awarded to members of the local community who have demonstrated a strong support for our military community and their families
This year, Marine Federal was the first business since the inception of the award to receive this type of recognition. “It is the first time they’ve done this for an organization and we’re terribly honored,” said Clark. Twenty-two years ago, Goldman, then a board member and chairman of the Supervisory Committee, received the award for his commitment to the military community.
Vishing Scams – What You Need to Know
Your credit union is calling. You recognize the number and answer. The person on the other end states that he/she is with the credit union’s fraud department. This person indicates that your debit card is being used fraudulently online at a merchant like Amazon, or in person at a grocery store you may shop at. He/she then states the amount in question, and asks if you authorized it. If you say no, this person indicates that the card needs to be blocked and requests the CVV number and the expiration date. If you say yes, you may be told that as a security precaution, your card still needs to be blocked. The caller can become quite persistent.
STOP. This is a red flag that you are about to be Vished … the criminal act of contacting you by phone, spoofing the phone number to make it look like a business you trust, and impersonating that business to steal your personal or financial information.
How do you protect yourself?
Trust your gut instinct. If it doesn’t seem right, don’t hesitate to hang up and contact your credit union directly to verify. Reputable companies do not call you and…
- Ask for your card number, CVV number, or expiration date
- Ask for your user login or password
A reputable company has fraud detection in place and WILL monitor for purchases being made outside of your regular spending habits. When this happens, you will receive a call to verify your name and the purchase, BUT you will not be asked for your debit card or account number. Period.
What do you do if you think you are being Vished?
- Do not give out any personal financial information. Hang up.
- Contact your credit union directly and report the incident.
- Monitor your account.
It’s not uncommon to see spikes in fraud during tax filing time. Be vigilant. Beware. And, trust your gut.
Our branch locations, hours of operation, and telephones numbers are listed here. Please always use them as your source to contact us.
Important Software Update Information
It is important to keep your software up-to-date. Recent security vulnerabilities have been discovered that affect wireless (Wi-Fi) devices.
Running out-of-date software can put you at risk of security vulnerabilities that hackers seek out and exploit. Security experts agree that keeping your software (including Internet browsers, operating systems, plugins, and document editors) up-to-date on internet-connected devices is a fundamental cybersecurity practice and helps prevent malware infections that could compromise your devices and accounts.
How do you keep software up to date? When you receive notification that a software update is available, install it as soon as possible. Knowing your programs and operating system is important. Some programs, like reputable antivirus/security software and some web browsers, automatically update. Mobile operating systems, apps, and other critical software may require your action to update. If your wireless device cannot accept the upgrade, consider replacing your device.
Phishing Advice
As a result of the latest data breach, a primary risk to you is that you could be on the receiving end of more targeted and realistic phishing email messages.
Fraudsters can use the data to make their phishing messages look much more credible, including using real names, birth dates, and other personably identifiable information (PII) in the message. Their goal can vary from stealing information to installing malicious software to controlling your computer.
Be wary! Reputable organizations/businesses will not ask you to reset security information or passwords via email. To keep your information secure, the best practices when you suspect a phishing email include:
1. Do not respond/reply.
2. Do not click on links or open attachments!
3. Navigate to the organization/business’s website by typing in the website’s address, rather that clicking a link from an email message.
4. Call the organization/business using a number from official correspondence, not the number included in the email.
Securely Chat With Us Using Online Banking Or The App
We're making it more convenient for you to get answers to your questions without having to call the Call Center or visit a branch. Try out Secure Chat today and let us know how you like it!
- To chat from Online Banking (MFCU@Home): Log in and click Support on the top right.
- To chat from our app: Log in and click More/Live Chat. If you don't have our app yet, visit the iTunes® store or GooglePlay
Secure Chat hours are Monday through Friday, 9:00 a.m. - 5:00 p.m.ET.
Alert - Protect Your Debit Card at the Gas Pump
There’s been an increase in debit card fraud at the gas pump and the culprit is card skimmers.
Thieves attach card skimmer devices over actual card slots at the gas pump. Once the debit card is swiped and a Personal Identification Number (PIN) is entered, the skimmer captures and saves the card information.
How can you protect your debit card? Normally card skimmers come off easily, so wiggle the card slot to make sure it’s on securely and instead of entering your PIN, choose “Credit” as the pay option. In the event your card gets skimmed, thieves won’t have your PIN and won’t be able to withdraw directly from your account using an Automatic Teller Machine (ATM).
If you suspect debit card fraud, please call 888.918.7313 (US) or 727.299.2449 (Overseas).
For lost or stolen debit cards, please call 855.633.0643.
For any questions or concerns in general, please contact our Call Center at 910.577.7333 or 800.225.3967, Monday through Saturday between 8 a.m. and 6 p.m., Eastern Time.
Fraud and Your Marine FCU Debit Card
At Marine FCU, keeping your financial information safe and secure is our top priority.
If we suspect fraud on your debit card, you will receive an automated call to the phone number associated with your account. The call is on behalf of Marine FCU’s Transaction Review Department and will ask you to verify a few items before proceeding.
If a voicemail is left, you will be asked to call 800.327.8622; be sure to respond as soon as possible. (If fraud is suspected and there is no response from you, your debit card may be deactivated to protect your account.) Please have your debit card available. You will be asked to verify the phone number associated with your account.
Please log into Online Banking to make sure we have your correct phone number or contact our Call Center at 800.225.3967, Monday through Friday between 8 a.m. and 6 p.m., Eastern Time.
For a complete listing of numbers to contact for fraud or a lost/stolen debit card, click here and scroll down to the area for debit card phone numbers.