- Security Center
Keeping you up-to-date on alerts and security.
Security Tip Of The Month
When recovering from a virus, worm, or trojan horse it is beneficial to change your passwords!
Your original passwords, may have been compromised during the infection, so they should be changed. This includes passwords for websites that you allowed to be remembered in your browser for later use. Make the new passwords difficult for the attackers to guess.
Guarding Against ID Theft
Caller ID Spoof
There have been reports of members receiving calls from a telephone phone number with the Caller ID of (910) 577-7333. The caller claimed to be from our fraud department and needed to verify the CVV2 code on the back of their debit cards.
Marine FCU does not contact members and request/verify personal information. If you received this type of call and gave your CVV2 code, please let us know. Stop by a branch, send a secure email through Online Banking, or contact our Call Center at 910.577.7333 or 800.225.3967, Monday through Saturday between 8 a.m. and 6 p.m., Eastern Time.
This is known as Caller ID Spoofing and is designed to hide the identity of the fraudulent caller, whose primary intent is to steal your information.
The Federal Communications Commission (FCC) provides valuable information and tips for Caller ID Spoofing. To read more about it, go to their web site or click here.
Fraudulent activity is common these days. Very recently, a few members have received a fraudulent email with a subject line of ‘Deactivation’ and instructing the member to click on a link to cancel the deactivation request. Marine FCU didn’t send this email and we don’t deactivate member accounts in this method.
Please be suspicious of any communication (email, phone, text, or mail) which requests action on your part especially if you didn’t initiate the request. Here are some best practices to follow when determining what action to take:
• Never click on links or open attachments until you are confident the email is authentic and legitimate.
• Verify sender name / organization (known? / unknown? / oddly formed?).
• Confirm reason for receiving (expected? / unexpected?).
* If authenticity is not clear based on answers to the above questions, delete the email.
Always feel free to contact Marine FCU (by phone at 910.577.7333 or 800.225.3967, or by email at firstname.lastname@example.org) with any concerns. Together we are working to secure and protect your financial success.
What's In A Password
Dawn Jones, VP, Information Systems
We’re all in the same boat … too many passwords these days! So we try to make them easy to remember. However, we are also making it easy for criminals to guess our password.
Be sure to change your passwords frequently. So, instead of being two steps behind fraud, you can help yourself stay a step ahead.
AVOID these common password choices:
- Your name, family member’s name, or pet’s name
- Social Security, Account, or Phone numbers
- Any part of your physical address
- The birth date of anyone in your family
- Other information that is easily obtained about you
- Any username on the computer in any form
- A word in the English or foreign dictionary, example: apple
- A password used on another site
- Any of the above spelled backwards
- Out of wallet or public records (e.g. your mother’s maiden name)
- Sequences: “12345678,” “222222,” “abcdefg”
- Using Password as a password
How Safe Are You Online At Home?
Dawn Jones, VP, Information Systems
There was a time when you were able to create your own username and password. It was easy. No upper case letters, no numbers, no special characters … you might have even used the word password for a password. You probably shared the home computer with family members and handled your finances online, downloaded music, stored pictures, etc.
Back then you probably didn’t think there was a need for protection against spyware or to have a firewall in place. Computers were left on all the time and connected to the internet. No one really knew the potential of how many viruses or malicious software could get downloaded to personal computers.
Today, we are more aware than ever. Hacking into major companies has become a regular news headline. Malicious threats and attacks have become a part of our everyday lives.
How can you protect yourself? Here are a few security tips to create a line of defense:
- Passwords … the more complex, the harder to steal.
- Do not write a password down, whether at work or at home.
- Try to get into a habit of changing your password every month.
- Don’t reuse old password.
- Create a password that is at least 8 characters in length, difficult to guess, and contains at least one upper case letter, one lower case letter, one numeral and at least two non-alphanumeric characters such as!@#$%^&*.
- Purchase antivirus and antispyware software and keep them up-to-date.
- Password protect your wireless network.
- Turn your computer off when not in use or disable your internet connection when you are not using it.